Universal accessibility plan

Towards a more accessible and inclusive transit system

A new Universal Accessibility Plan has been adopted to guide our approach to accessibility throughout the regular and paratransit systems.

Workshops with regional organizations and STO multi-sectoral teams, as well as a public consultation, were instrumental in its development. 

The Plan is broken down into different measures: communication with and information for customers, infrastructures and equipment, partnerships with organizations, training and service improvements. 

It integrates federal and provincial obligations regarding universal accessibility.