In 2018, we started implementing a new computerized maintenance management system (CMMS). 

IBM’s MAXIMO software program was chosen to help us centralize all the information in one place. That enabled us to better:

  • manage our assets (bus and facilities), and 
  • plan our work.

MAXIMO is connected, among other things, to SAEIV to keep track of defects. It is also connected to the financial system to calculate the costs of maintenance (e.g. diesel fill-up, engine replacement, etc.). 

The following are some of the benefits of that software:

  • electronic overview of the work to be done;
  • access to all of the repairs done on a vehicle, so that for recurring problems, the mechanics can leave a note and instructions on the vehicle’s file;
  • certain repairs that do not interfere with day-to-day service (e.g. broken cup holder, vehicle number to be re-attached, bodywork, etc.) can be tracked and done at the same time as preventive maintenance work, thereby avoiding taking a vehicle off the road more often than necessary.

MAXIMO also enables us to:

  • better manage warranties;
  • record data on brake and tire wear and tear directly in the application;
  • use less paper and reduce the chance of errors’
  • run a preventive maintenance program for all of our infrastructures.