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The fares established for paratransit service are the same
as regular public transit fares. However, an Interzone fare
is applicable if the user's departure or arrival is in the
Masson-Agners or Buckingham sectors or if he crosses the Gatineau
River. Passengers can pay in cash, or with a ticket or pass.
They must show their STO identity card to be eligible for
the reduced student or senior fare.
Transportation is also free for children under 6 years of
age, but they must be accompanied by an attendant who is 14
years of age or older, and who must pay his or her own fare.
When accompaniment is mandatory, the attendant travels for
free.
 Drivers
do not make change if passengers do not have the exact fare
for the trip and they do not issue receipts. Furthermore,
they do not accept tips.
Lost smart cards
If a smart card is lost, the policy is the same as for regular
public transit, i.e., riders must pay $10 to cover the cost
of replacing the smart card and recovering the value remaining
on the old card.
Free rides during special services or promotions
The paratransit service will be offering free rides
on the days listed below (certain conditions apply). Note
that riders must submit a formal travel request according
to existing procedures.
Free rides are offered on:
- Christmas Day, December 25
- New Year's Day, January 1
- Remembrance Day, November 11
- As part of The Rendez-vous des familles event, on June
6, all day, from the Lac-Leamy park (Hull sector). On June
7, all day, from Pierre-Lafontaine park (Gatineau sector)
and Des Cèdres park (Aylmer sector). Offered only
when you show a special bus ticket available at the city
of Gatineau stand on all activity sites.
- As part of the show for the Fête nationale du Québec
in Gatineau on June 23 - starting at 10 p.m. from École
secondaire Le Carrefour
- As part of Canada Day on July 1 - starting at 10 p.m.
from Jacques Cartier Park or Parliament Hill
- As part of the Gatineau Hot Air Balloon Festival, from
Friday to Monday on the Labour Day weekend. Starting at
4 p.m. on Friday until Monday evening offered only when
you show a festival wrist pass (good for all destinations)
Transfers
No transfers will be issued to riders when they pay their
fares in cash or with an STO bus ticket. Similarly, STO transfers
are not accepted as fare payment.
OC Transpo
Please consult the « Visitor
service » section for complete details.
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