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Basic Fares

See the complete fare structure valid as of January 1, 2017.

Whether you're at home or at work, load your monthly pass or e-wallet onto your Multi card online! More details

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The Société de transport de l’Outaouais (STO) offers a range of fares to match how the services are used and rider status. Student, senior, child or adult… whether you take the bus often or just once in a while, there is a fare that suits your needs.

On the menu on the left, select the rider category that best matches your profile to learn more about the types of transit passes, tickets and fares available.

Frequent travel

Fares on a card

If you plan to travel frequently on the STO system, get the Multi card to take advantage of the passes that can be loaded on it.

Fare payment

Fare

Where to get it

FIDÉLITÉ Program
Annual pass

12 pre-authorized monthly payments

 $83.70 per month

Service points

Monthly pass

$93.00 per month

Service points

 

Recharging sites

Passes are not refundable after their start date.

Occasional travel

Other fares and payment methods

If you only take the bus occasionally, the options below are the best ways to pay your fare when boarding the bus.

Fare payment

Fare

Where to get it

E-wallet

$10 minimum recharge

3.40$

Service points

 

Occasional Multi

$10 minimum recharge

3.40$

Service points

Ticket
Single ticket

$3.65

 

Service points

 

Recharging sites and ticket retail outlets

Passe-temps
Day pass

$8.50

 

Service points

 

Some recharging sites and ticket retail outlets

Cash

$3.90

Transfer

If you need to take more than one bus to reach your destination:

  • When paying your fare with the e-wallet, you are automatically entitled to an e-transfer that is valid for 2 hours starting from when you first boarded an STO bus.
  • When paying your fare with a paper ticket or cash, you must ask the driver for a transfer when you first board the bus.

Multi

The is a smart card that:

  • Is personalized and not transferable because your name, rider category and photo appear on it. You are therefore the only person who can use your card;
  • Is loaded with on or more STO pass giving you access to the routes in our system;
  • Offers an e-wallet allowing you to pay your fare (as you would with a paper ticket).

Conditions for obtaining a Multi

You can get your Multi card exclusively at one of the 4 service points for $8 (non-taxable). Only residents of Quebec are eligible for the card.

To obtain a card, proof of age and/or residency in Quebec are required, such as a Quebec health insurance card (issued by the RAMQ) or Quebec driver's licence (issued by the SAAQ).

Recharging the card

Once the Multi card has been issued, it can be recharged at any time at one of the 4 service points, the issuing centre, one of the recharging sites or on line in My Profile.

Lost, damaged, stolen or defective card

  • If your card is lost, damaged or stolen, go to one of the 4 service points to get a new Multi card and its contents for a fee of $10 (non-taxable). If your card had no cash value, a fee of $8 (non-taxable) is payable.
  • If your Multi card is defective, it will be replaced at no charge.

FIDÉLITÉ Program

Save 10% on the price of a monthly pass with the FIDÉLITÉ Program. This annual pass purchased by pre-authorized monthly debit payments is practical because it allows you to travel on the system without worrying about renewing your pass.

Click here to discover the advantages of the FIDÉLITÉ Program and to enrol!

Monthly pass

Unlimited travel for the entire month!

The monthly pass is loaded on the Multi. It gives you unlimited travel on the STO system for the entire month (from the first to the last day of the month). It is ideal if you take the bus often in a month.

You wish to get a monthly pass for the first time?

Check the conditions for obtaining a Multi before you go to one of the 3 service points or the issuing centre to get a Multi on which your pass will be loaded.  

You already have a Multi?

You can recharge the card at any time at one of the 3 service points, the issuing centre, one of the recharging sites or on line in My Profile. You can even recharge your pass for several months. Avoid the line-ups and recharge your card before the end of the month.

Passes are not refundable after their start date.

E-Wallet

Simple and easy to use, it can be loaded on your Multi card at your usual retail outlet or on line in My Profile. You can pay your occasional trips by means of an e-fare.

The e-wallet:

  • More savings
  • No need to have change to take a bus
  • Paperless transfers
  • Can be transferred if it is lost or stolen
  • Can be loaded on line in My Profile

You can put from $10 to $110 in your e-wallet.
(At some recharging sites, the e-wallet can be loaded in dollar increments only.)

When you pass your card in front of the reader when boarding the bus, the reader:

  • Confirms that your trip is valid
  • Debits the fare from your e-wallet
  • Displays the balance available on your e-wallet

A fare debited from your e-wallet entitles you to an e-transfer that is valid for 2 hours starting from when you first boarded an STO bus.

Simply pass your card in front of the reader again during the validity period and the transfer will be accepted.

See the Frequently Asked Questions for more details about the e-wallet.

The Occasional Multi

Simple and easy to use, as its name suggests, this pass is ideal for occasional trips! In addition to using it like an e-wallet, this new Multi is transferable so it can be shared easily among riders in the same family. No matter who uses it, the Occasional Multi lets you pay for your trip using an e-fare. It can be loaded at the service points and retail outlets.

The Occasional Multi is the Multi that lends itself well!

In addition:

  • It is cheaper than a paper ticket
  • There is no need for change to take a bus
  • Paperless transfers
  • the balance is protected if it is lost or stolen 
  • It can be loaded at one of the 4 service points and recharging sites

You can put from $10 to $110 on it

By tapping the card on the reader when boarding the bus, the reader:

  • Confirms that your trip is valid
  • Debits the fare from your Multi card
  • Displays the balance available on your Occasional Multi

A fare debited from your Multi entitles you to an e-transfer that is valid for 2 hours starting from when you first boarded an STO bus.
Simply tap the reader again during the validity period and the transfer will be accepted.

Ticket

The paper ticket allows you to take occasional or spontaneous trips. 

The ticket is accepted without a supplement on all routes.

Tickets are sold in booklets of 6 tickets. To accommodate their customers, some retail outlets have taken the initiative to sell single bus tickets. However, this type of service cannot be expected from all authorized ticket outlets.

When fares change, tickets in circulation are accepted as long as riders pay the cash supplement to make up the difference between the old and new fare.

Passe-temps

Enjoy unlimited travel for an entire day with the Passe-temps day pass.

Just scratch the day and month of use. The Passe-temps is ideal for tourists, conference delegates or even just for shopping at different places!

The Passe-temps is accepted without a supplement on all routes.

When fares change, riders must go to an STO service point to have the pass replaced and pay the cash supplement to make up the difference between the old and new fare.

Cash

Cash fare is a practical solution when you have to take the bus unexpectedly.

The exact fare in change is required. Pennies and bank notes are not accepted.

Save on occasional travel by using the e-wallet.

Transfer

If you need to take more than one bus to reach your destination and are not using a Multi card, ask the driver for a transfer when you first board the bus.

You will not have to pay with an additional ticket or cash fare to take another bus.

The transfer is valid for 2 hours calculated from the time the bus leaves the terminus on the current trip.

The transfer is accepted without a supplement when you use the STO system and the OC Transpo system.

©

2012 Société de transport de l'Outaouais. All rights reserved. The information and data on this site may not be used for business purposes or financial gain without authorization from the STO.


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