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Changes in the system

The timetables and routes are on the Web in Plani-Bus. You can also create your personalized itinerary from your home or another departure point.

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Changes effective as of August 28, 2017

 Consult the Plani-Bus or the détailed improvements in your sector:

Changes effective as of June 19, 2017

Aylmer Sector (as of August 28, 2017)

Route 59 and Rivermead Park-and-Ride

The system in the Aylmer sector was modified in the fall of 2016. Since the new service came into effect, there have been a number of changes and adjustments:

  • Trips added on route 59
  • Routes 41 and 44 service to the Rivermead Park-and-Ride
  • Closure of the Hippodrome Park-and-Ride, relocation of the stops, and resumption of service by routes in the 40 series.

These changes have had a positive impact on the quality of service, and will be maintained.

There are still some issues, but resumption of service to the Rivermead Park-and-Ride by the other routes in the 40 series is not indicated because it would mean lost time for most customers in the district, as well as an additional $150,000 in operating costs.

The STO's analyses show that a large proportion of route 59 peak-hour trips are underutilized (7% of the trips have fewer than 18 passengers), whereas other trips exceed the optimal load of regular vehicles on a daily basis. This is due to variable service intervals. For example, they range between 3 and 12 minutes in the afternoon peak period. Those analyses also show that when an articulated bus is assigned to a trip, it is almost never overloaded.

Thus, the STO adjusted the route 59 schedule to achieve more regular service intervals. The results are as follows:

Morning peak hours:

  • Service every 10 minutes between 6:30 and 7:15 a.m.
  • Service every 5 minutes between 7:15 and 7:45 a.m.
  • Service every 10 minutes between 7:45 and 9 a.m.

Afternoon peak hours:

  • Service every 7 minutes between 3 and 4:40 p.m.
  • Service every 9 minutes between 4:40 and 6 p.m.
  • Service every 10 minutes between 6 and 7 p.m. on routes 59 and 55

Articulated buses are assigned to trips that are regularly overloaded.

Route 49

  • Addition of an 8:30 a.m. trip to Galeries Aylmer on weekdays.

Route 58

  • One of the two noon-hour buses has been converted into a route 18 (new route) service in order to provide the option of a midday return trip for riders from the Hull and Gatineau districts. Aylmer residents still have the option of taking that trip and transferring to route 55 or 59 at Saint-Dominique Park-and-Ride.
  • Twowo trips in the direction of Tunney's Pasture at 11:26 and 11:56 a.m. have been cancelled.

Hull Sector (effective August 28, 2017)

Route 18

  • New route provides a link between Labrosse station and Tunney's Pasture, via the Rapibus corridor and Alexandre-Taché. See the route map.
  • 3 trips during the morning peak period and 3 trips during the afternoon peak period, as well as one trip towards Labrosse station at midday.

Route 37

  • One out of two trips has been converted into route 371, taking Mutchmore instead of Saint-Joseph (see below).

Route 371

  • A new created by converting one out of two route 37 trips to serve Mutchmore owing to the changes to route 39. See the route map.
  • Service offered by low-floor buses with access ramps.

Route 38

  • Cancellation of an 8:03 a.m. trip on weekdays. Another trip is scheduled one minute earlier and has enough capacity for riders on the next trip.

Gatineau Sector (effective August 28, 2017)

Route 18

  • New route provides a link between Labrosse station and Tunney's Pasture, via the Rapibus corridor and Alexandre-Taché. See the route map.
  • 3 trips during the morning peak period and 3 trips during the afternoon peak period, as well as one trip towards Labrosse station at midday.

Route 61

  • Modified route through Le Roy, du Sommelier, des Érables, Saint-Louis, Paquin and Poirier until Aréna Beaudry covering the neighbourhood that was previously served by route 64. See the route map.
  • No change in service.

Route 64

  • Modified route through Lebaudy, Saint-Louis, Alonzo-Wrigh and Saint-Joseph to the Freeman terminus creating a link between Limbour and the Hull sector.  See the route map.
  • No change in service.

Route 66

  • Modified route through Le Roy, du Sommelier, des Érables, Saint-Louis, Paquin and Poirier until Aréna Beaudry covering the neighbourhood that was previously served by route 64. See the route map.
  • No change in service.

Changes in effect since June 19, 2017

Route 68

Extended routes on some trips:

  • Every second trip during peak periods will have an extended route.
  • All trips outside peak periods will have an extended route.
  • See the new route.

Route 44

Service at the Rivermead Park-and-ride:

Route 21

Discontinued route:

Route 21 has been operating since 1996. It was set up as the result of partnership between the STO and the Casino du Lac-Leamy after the Casino opened. Since the entry into service of the Rapibus in 2013, the Casino is now very well served by frequently running buses on several routes along the Rapibus corridor, including the Route 400 bus. It is therefore no longer necessary to keep the Route 21 bus in service.

The timetables and routes are on the Web in Plani-Bus. Also, create your personalized itinerary from your home or another departure point.

Try the Plani-Bus!

Tourists (travelling between downtown Ottawa and the Casino)

Route 400

During the week:

  • In service outside peak hours only: from about 9:00 am to 2:45 pm, and from 5:30 pm to midnight;
  • Runs every 10 minutes during the day and every 15 minutes in the evening.

Weekends:

  • In service at all times: from about 6:00 am to midnight;
  • Runs every 15 minutes.

Route 20

Because the route 400 is not in service during peak hours during the week, the route 20 is the best option during these periods:

  • To the Casino: from about 6:15 am to 8:10 am
  • To Ottawa: from about 2:55 pm to 5:25 pm

Industrial park workers and customers

(De la Carrière Boulevard, Jean-Proulx Street, Saint-Joseph Boulevard North)

Route 68

During the week:

Route 20

In service during peak hours during the week:

  • To the Industrial Park (De la Carrière Boulevard, Jean-Proulx Street, Freeman park and ride): from about 6:15 am to 8:10 am
  • To Ottawa: from about 2:55 pm to 5:25 pm

Route 27

In service during peak hours during the week:

  • To the Industrial Park: from about 3:20 pm to 5:30 pm
  • To Ottawa: from about 6:10 am to 8:15 am

Routes 38 and 39

These routes run along Saint-Joseph Boulevard North, and are walking distance to the locations of some employers and businesses on Jean-Proulx Street and Saint-Joseph Boulevard North.

  • Route 38

    To Ottawa: from about 9:00 am to 5:35 pm
    To Freeman park and ride: from about 6:58 am to 6:55 pm
  • Route 39

    To Ottawa: from about 6:30 am to 11:25 pm
    To Freeman park and ride: from about 5:55 am to 11:55 pm

As of August 28, 2017, the Route 39 bus will run more frequently: see details.

Freeman park and ride users

Route 20

In service during peak hours during the week:

  • To the Industrial Park (De la Carrière Boulevard, Jean-Proulx Street, Freeman park and ride): from about 6:15 am to 8:10 am
  • To Ottawa: from about 2:55 pm to 5:25 pm

Route 27

In service during peak hours during the week:

  • To the Industrial Park: from about 3:20 pm to 5:30 pm
  • To Ottawa: from about 6:10 am to 8:15 am

Routes 38 and 39

These routes run along Saint-Joseph Boulevard North, and are walking distance to the locations of some employers and businesses on Jean-Proulx Street and Saint-Joseph Boulevard North.

  • Route 38

    To Ottawa: from about 9:00 am to 5:35 pm
    To Freeman park and ride: from about 6:58 am to 6:55 pm
  • Route 39

    To Ottawa: from about 6:30 am to 11:25 pm
    To Freeman park and ride: from about 5:55 am to 11:55 pm

As of August 28, 2017, the Route 39 bus will run more frequently: see details.

Changes in effect since June 19, 2017

Route 68

Extended routes on some trips:

  • Every second trip during peak periods will have an extended route.
  • All trips outside peak periods will have an extended route.
  • See the new route.

Route 44

Service at the Rivermead Park-and-ride:

Route 21

Discontinued route:

Route 21 has been operating since 1996. It was set up as the result of partnership between the STO and the Casino du Lac-Leamy after the Casino opened. Since the entry into service of the Rapibus in 2013, the Casino is now very well served by frequently running buses on several routes along the Rapibus corridor, including the Route 400 bus. It is therefore no longer necessary to keep the Route 21 bus in service.

The timetables and routes are on the Web in Plani-Bus. Also, create your personalized itinerary from your home or another departure point.

Try the Plani-Bus!

Tourists (travelling between downtown Ottawa and the Casino)

Route 400

During the week:

  • In service outside peak hours only: from about 9:00 am to 2:45 pm, and from 5:30 pm to midnight;
  • Runs every 10 minutes during the day and every 15 minutes in the evening.

Weekends:

  • In service at all times: from about 6:00 am to midnight;
  • Runs every 15 minutes.

Route 20

Because the route 400 is not in service during peak hours during the week, the route 20 is the best option during these periods:

  • To the Casino: from about 6:15 am to 8:10 am
  • To Ottawa: from about 2:55 pm to 5:25 pm

Industrial park workers and customers

(De la Carrière Boulevard, Jean-Proulx Street, Saint-Joseph Boulevard North)

Route 68

During the week:

Route 20

In service during peak hours during the week:

  • To the Industrial Park (De la Carrière Boulevard, Jean-Proulx Street, Freeman park and ride): from about 6:15 am to 8:10 am
  • To Ottawa: from about 2:55 pm to 5:25 pm

Route 27

In service during peak hours during the week:

  • To the Industrial Park: from about 3:20 pm to 5:30 pm
  • To Ottawa: from about 6:10 am to 8:15 am

Routes 38 and 39

These routes run along Saint-Joseph Boulevard North, and are walking distance to the locations of some employers and businesses on Jean-Proulx Street and Saint-Joseph Boulevard North.

  • Route 38

    To Ottawa: from about 9:00 am to 5:35 pm
    To Freeman park and ride: from about 6:58 am to 6:55 pm
  • Route 39

    To Ottawa: from about 6:30 am to 11:25 pm
    To Freeman park and ride: from about 5:55 am to 11:55 pm

As of August 28, 2017, the Route 39 bus will run more frequently: see details.

Freeman park and ride users

Route 20

In service during peak hours during the week:

  • To the Industrial Park (De la Carrière Boulevard, Jean-Proulx Street, Freeman park and ride): from about 6:15 am to 8:10 am
  • To Ottawa: from about 2:55 pm to 5:25 pm

Route 27

In service during peak hours during the week:

  • To the Industrial Park: from about 3:20 pm to 5:30 pm
  • To Ottawa: from about 6:10 am to 8:15 am

Routes 38 and 39

These routes run along Saint-Joseph Boulevard North, and are walking distance to the locations of some employers and businesses on Jean-Proulx Street and Saint-Joseph Boulevard North.

  • Route 38

    To Ottawa: from about 9:00 am to 5:35 pm
    To Freeman park and ride: from about 6:58 am to 6:55 pm
  • Route 39

    To Ottawa: from about 6:30 am to 11:25 pm
    To Freeman park and ride: from about 5:55 am to 11:55 pm

As of August 28, 2017, the Route 39 bus will run more frequently: see details.


Changes effective since January 3, 2017

Timetable adjustments

The timetables for routes 27, 39, 52, 59 and 300 have been adjusted.
See the timetables of the routes

See the PDF versioon oh the User's Guide update (In french only)

Trips added

Route 59-A trip added at 5 :30 a.m. starting from des Allumettières Park-and-Ride

Modified route

Route 71 and 73- Services on Boulevard de la Gappe in both directions

See the PDF of the route 71

See the PDF of the route 73 


Distribution of the User's Guide

Green alternatives to the User's Guide
The User's Guide will not be distributed on the buses this Fall.

But did you know that Plani-Bus is the best tool for planning your trips and getting your bus schedules much earlier in advance?
Besides being an environmentally friendly solution, using Plani-Bus gives you a wide range of advantages, such as:

  • Schedules that can be accessed much sooner than the paper version of the Guide;
  • Up-to-date information at all times;
  • The ability to check on a cell phone, tablet or computer.

In fact, our Fall schedules have been available since July 10!

If you would still like a paper version of the User's Guide, you can consult the PDF version (in french only) available at sto.ca or go to one of our service points or smart card recharging outlets to get a paper copy.

Aylmer sector

Business

Address

Telephone number

Brunet plus

* Notice to Transcollines Riders

795 Wilfrid-Lavigne

819 684-8222

Dépanneur  Deschênes

27 Lucerne

819 682-2535

Jean-Coutu Pharmacy

181 Principale

819 684-0503

STO Service Point, Galeries Aylmer

181 Principale

819 770-3242

Quickie

127 Front

819 684-1303

Dépanneur Lavigne

420, Wilfrid-Lavigne

819 685-3685

Couche-tard

1137, Vanier 

819 684-8581

Gatineau sector

Business

Address

Telephone number

Passe-temps pass
and
L'Escapade

Couche-Tard 

476 Graveline      

819 643-2191

for sale here

Couche-Tard

730 Mont-Royal

819 243-7686

for sale here

Couche-Tard

245 De Cannes

819 243-3481

for sale here

Couche-Tard

630 Labrosse

819 643-218

for sale here

Couche-Tard
* Notice to Transcollines Riders

348 Lorrain

819 643-3257

for sale here

Marché du Progrès 

176 St-Antoine

819 568-0355

for sale here

Pharmacie Jean-Coutu
* Notice to Transcollines Riders

381 Maloney

819 663-4164

for sale here

Pharmacie Jean-Coutu

908 Maloney

819 663-3582

for sale here

STO Service Point de la Cité Station

459 de la Cité

 

Kiss and ride and 2 parking spaces (adjacent municipal parking, 30 minutes maximum) available

819 770-3242

for sale here

Proprio des Sables

130 Sables

819 663-1333

for sale here

Quickie

9 Barry

819 568-1544

for sale here

Tabagie Riviera

22 Flandres

819 568-5050

for sale here

Ultramar

700 Montée Paiement

819 669-1626

for sale here

Pétro-Canada*

395 Montée Paiement

819 561-7007

for sale here

Hull sector

Business

Address

Telephone number

 Passe-temps pass
and
L'Escapade

Couche-Tard

20 Du Plateau

819 775-4363

for sale here

Couche-Tard

725, boulevard des Hautes-Plaines

819 771-0013

for sale here

Dépanneur César

175 St-Joseph

819 778-8558

for sale here

Variétés Fred Renaud et Fils
* Notice to Transcollines Riders

743 St-Joseph

819 777-5932

for sale here

Gateway Newstand

200 Promenade du Portage

819 777-2323

for sale here

La Différence

11 Laurier

819 778-6674

for sale here

STO Service Point

111 Jean-Proulx

819 770-3242

for sale here

Proprio St-Joseph

673 St-Joseph

819 777-8863

for sale here

Quickie

487 Alexandre Taché

819 771-5338

for sale here

Quickie

2 Louise-Campagna

819 772-1764

for sale here

Quickie

34 Mont-Bleu

819 771-9456

for sale here

Quickie

207 Mont-Bleu

819 770-3561

for sale here

Tabagie Affection

148 Promenade du Portage

819 771-2514

for sale here

Uniprix
* Notice to Transcollines Riders

214 Cité-des-Jeunes

819 772-1202

for sale here

Temporary STO service point

425 Saint-Joseph

819 770-3242

for sale here

Masson-Angers and Buckingham sectors

Business

Address

Telephone number

Bonisoir Mauzeroll
* Notice to Transcollines Riders

563 Bélanger 
                       

819 986-5592

Dépanneur Le Gros Do

791 Georges 

819 986-2613

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