Skip to content
My Good Habits. My Bus.

Accessible Service – People in Wheelchairs

Taking the bus with a wheelchair and conditions for travelling

Check the Taking the Bus – People in Wheelchairs page to make your trips easier and find out more about the conditions for travelling on the buses.

Accessible bus routes

Click the number of the bus route you are interested in to find out more about the route and stops that are not accessible so that you can plan your trip accordingly.

NEW: Route 68, now open, from boulevard Labrosse to boulevard des Affaires. Entrust your trip to Plani-Bus, and give it a try!

Service available

Route

Monday to Friday

31 - 32 - 36 - 37 - 38 - 68 -371- 400

Certain trips: 100 - 200 - 300

Saturday and Sunday

31 - 37 - 371 - 400

Get a personalized itinerary with accessible service

Using Plani-Bus, the trip planner available at sto.ca, it is easy to get an itinerary adapted to your needs. Simply check the “ Accessible ”  box in the Travel Options section when requesting an itinerary.

How to identify accessible buses and stops

Symbole de l'accessibilité aux personnes en fauiteuil roulant

Accessible stops for people in a wheelchair

Planning trips

It is very important to plan the trips to and from your destination because the access ramp can be deployed only at accessible stops.

Identifying accessible stops

Bus stops identified with the accessibility symbol indicate that the stop has service that is accessible for people in wheelchairs. The small sign under the bus stop sign shows which route offers the service when it is available.

Criteria for accessible bus stops 

The accessible stops for people in wheelchairs were selected according to specific safety criteria. They ensure a maximum vertical angle of 10 degrees to the sidewalk once the access ramp is extended. The sidewalk must be a minimum height of 8.2 cm and a width of 1.2 m.

Non-accessible bus stops in winter

Although the STO intends to offer access ramp service throughout the year, it may happen that service may not be possible at some accessible stops due to the presence of snow or ice.

La girouette est située au devant de l'autobus et indique le symbole de l'accessibilité lorsque le service accessible est offert.

Identifying accessible buses 

When a bus route is accessible for people in wheelchairs, the bus display (which shows the route number and name above the windshield) shows the accessibility symbol when the access ramp service is available.

Although the STO intends to offer access ramp service throughout the year, it may happen that service may not be possible at some accessible stops due to the presence of snow or ice. 

Compliant wheelchair size

Manual or motorized

Scooter

Width including accessories


73.66 cm (29 in)

 


66.96 cm (24 in)

 

 
Length including accessories


114.3 cm (45 in)

 


114.3 cm (45 in)

 

Use of a non-compliant wheelchair could make it difficult or impossible to manœuvre the wheelchair inside the bus.

Service on buses without an access ramp

Do you use a wheelchair and would like to take a route that does not offer buses with access ramps and accessible bus stops? You can still do it. Read more.

Travelling on OC Transpo

So you are not taken by surprise on one of the bus systems, it is important to plan your trips to make sure that accessible buses are available on the routes you need to take. Using Plani-Bus, it is easy to get an itinerary adapted to your needs on both transit systems. Simply check the Accessible and OC Transpo boxes in the Travel Options section when requesting an itinerary.


Learn more about the accessible transit offered by OC Transpo.

Paratransit service

Paratransit service is also available for people with disabilities. An admission process is however required.

©

2012 Société de transport de l'Outaouais. All rights reserved. The information and data on this site may not be used for business purposes or financial gain without authorization from the STO.