Impacts on the regular transit system
Cancelled trips for Monday 16th to Friday 20th:
- Morning Peak Period
- Afternoon Peak Period (to be determined)
Operational Challenges
A shortage of compliant and roadworthy buses is making it difficult to deliver our regular scheduled service.
The lack of manpower, the gradual reinstatement of the 45 articulated buses as well as supply chain challenges are indeed causing impacts that will continue to affect our transit system.
However, this will not affect the paratransit service or the on-demand transportation service in the Buckingham and Masson-Angers sectors.
Our operations team will do its utmost to minimize the impact on our customers by offering the most efficient service possible under the current conditions.
Depending on the number of buses that are able to operate, the following service is prioritized:
- Routes that serve high schools;
- Routes that operate on major transit routes;
- All bus routes.
Week of May 16th to 20th, 2022 | ||
Routes | Time of Cancelled Departures | Departure From |
11 | 7:15 - 8:00 | Cégep Gabrielle-Roy |
17 | 6:40 - 8:20 | Cégep Gabrielle-Roy |
18 | 7:40 | Station Labrosse |
22 | 6:57 | Pink/de la Sapinière |
23 | 6:05 - 8:24 - 8:54 | d'Amsterdam/Vanier |
24 | 7:13 | Vanier/du Plateau |
25 | 7:13 | d'Amérique-Française/ Vanier |
26 | 6:28 | Pink/de la Sapinière |
27 | 7:10 | Marie-Burger |
28 | 8:32 | Lionel-Émond/Gamelin |
31 | 6:30 - 8:05 | Cégep Gabrielle-Roy |
31 | 6:58 - 8:35 | Laurier/des Allumettières |
33 | 7:00 | POB Freeman |
33 | 8:01 | Centre Rideau |
34 | 8:36 | POB des Allumettières |
134 | 6:00 | Centre Rideau |
371 | 8:45 | Cégep Gabrielle-Roy |
371 | 7:42 | Centre Rideau |
38 | 8:14 | Centre Rideau |
40 | 5:45 - 7:01 - 7:30 | Front/des Allumettières |
41 | 6:00 | POB des Allumettières |
45 | 6:47 | Galeries Aylmer |
47 | 7:15 - 7:55 | Galeries Aylmer |
49 | 6:50 | Cégep Gabrielle-Roy |
49 | 8:30 | Galeries Aylmer |
50 | 7:00 - 7:10 | POB des Allumettières |
52 | 6:00 - 7:32 - 8:40 | POB Rivermead |
54 | 7:15 | Parc Champlain |
55 | 6:19 - 8:19 | POB des Allumettières |
59 | 8:25 | POB des Allumettières |
59 | 7:26 | Centre Rideau |
62 | 5:55 | Station La Gappe |
62 | 6:36 - 8:10 | Station de la Cité |
64 | 7:11 | Station La Gappe |
65 | 5:27 | Station de la Cité |
67 | 7:20 | Centre Rideau |
69 | 8:36 | des Grands-Jardins |
Where can I find information?
There will be regular updates on this webpage and our Facebook page.
All cancellations and/or service changes will be communicated to our customers via the following platforms:
- The Twitter account @sto_direct;
- System-Info on the www.sto.ca homepage;
- Customer Relations at 819 770-3242.
Tentative agreement
A tentative agreement has been reached with the Union, representing the 160 maintenance employees. This agreement will make it possible to resume a certain pace of work in order to increase the number of compliant vehicles and prepare for the summer season.
Please note that the tentative agreement must be approved by the STO Board of Directors as well as by unionized employees.