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Loading a Multi card

There are three (3) ways to load your Multi card

  1. Online, 48 hours before your next trip
  2. At a point of sale
  3. At a service point

 Consult the Frequently Asked Questions about the Multi card.


    Loading your Multi card online

    Step 1

      Step 2

      • Register your Multi card
        • Have your card handy because you will need the number

      Step 3 

      • Click on Load my card.
      • Have your card handy.
      • For a personalized Multi card (with photo), you can load:
        • a monthly pass; or
        • an amount of money  to your e-wallet.
      • It takes 48 hours for the transaction to be recorded on your Multi card.
      • In order to be activated, your Multi card must first be validated on an STO bus.

      Consult the Frequently Asked Questions about the loading card on line.

      For additional information about payment methods call us at 819-770-3242


      Loading your Multi card at a point of sale


      There are close to 50 points of sale throughout Gatineau, where you can:

        Buy:

        • a non-personalized (no photo) Multi card;
        • a one-day, three-day or seven-day pass; or
        • bus tickets.

        Load:

        • a personalized Multi card (with photo) with:
          • a monthly pass; or
          • an amount of money  to your e-wallet.
        • a non-personalized Multi card (no photo) with:
          • an amount of money  to your e-wallet; or
          • a one-day, three-day or seven-day pass.

        Find the point of sale nearest you.


        Load your Multi card at a service point


        There are four (4) STO service points, where you can:

        Buy:

        • a personalized (with photo) Multi card;
        • a non-personalized (no photo) Multi card;
        • a one-day, three-day or seven-day pass; or
        • bus tickets.

        Load:

        • a personalized Multi card (with photo) with:
          • an annual pass (FIDÉLITÉ);
          • a monthly pass;
          • a semester pass; or
          • an amount of money  to your e-wallet.
        • a non-personalized Multi card (no photo) with:
          • an amount of money  to your e-wallet; or
          • a one-day, three-day or seven-day pass.

        Find the service point nearest you.

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        2012 Société de transport de l'Outaouais. All rights reserved. The information and data on this site may not be used for business purposes or financial gain without authorization from the STO.