Service Points
At the Société de transport de l'Outaouais (STO) service points, you can:
- Get your Multi pass (arrive at least 30 minutes before closing);
- Purchase, load or recharge your pass;
- Reactivate a lost, stolen or defective Multi pass (A $10 fee applies to replace the card and its contents. If your card had no cash value, the fee is $8);
- Buy bus tickets or the Passe-temps pass;
- Buy gift cards;
- Get information about our services, fares and promotions.
Payment methods
Only cash or debit payments are accepted.
Sectors
Hull sector
STO
111 Jean-Proulx
Business hours
Monday to Friday | 8:30 a.m. to 5:30 p.m. |
Saturday | 10:30 a.m. to 5 p.m. |
The Service Point can be accessed through the main door on the east side of the building.
Gatineau sector
Les Promenades
1100 Maloney West
Business hours
Monday | 9:30 a.m. to 5:30 p.m. |
|---|---|
Tuesday | 9:30 a.m. to 5:30 p.m. |
Wednesday | 9:30 a.m. to 7 p.m. |
Thursday | 9:30 a.m. to 9 p.m. |
Friday | 9:30 a.m. to 9 p.m. |
Saturday | 9:30 a.m. to 5 p.m. |
Sunday | 11 a.m. to 5 p.m. |
Issuing and Recharging Centre
At the issuing and recharging centre for the Multi pass, you can:
- Get your Multi pass (arrive at least 30 minutes before the service point closes);
- Purchase, load or recharge your pass;
- Buy bus tickets or the Passe-temps pass;
- Buy gift cards.
Payment methods
Only cash or debit payments are accepted.
Hull sector
Librairie Réflexion
Galeries de Hull
320 St-Joseph
Business hours
Monday, Tuesday | 9:30 a.m. to 5:30 p.m. |
|---|---|
Wednesday, Thursday, Friday | 9 a.m. to 8:30 p.m. |
Saturday, Sunday | 9 a.m. to 4:30 p.m. |
Issuing and Recharging Centre
At the issuing and recharging centre for the Multi pass, you can:
- Get your Multi pass (arrive at least 30 minutes before the service point closes);
- Purchase, load or recharge your pass;
- Buy bus tickets or the Passe-temps pass;
- Buy gift cards.
Payment methods
Only cash or debit payments are accepted.
Hull sector
Librairie Réflexion
Galeries de Hull
320 St-Joseph
Business hours
Monday, Tuesday | 9:30 a.m. to 5:30 p.m. |
|---|---|
Wednesday, Thursday, Friday | 9 a.m. to 8:30 p.m. |
Saturday, Sunday | 9 a.m. to 4:30 p.m. |
