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Overview of the study

The study completed in 2017 concluded that tram/light rail was an option that should be examined in more detail, from the perspective of integrating the systems and the longer term vision for development of the greater Gatineau-Ottawa metropolitan area. With this in mind, the STO granted a mandate to WSP in August 2018 to expand on the opportunity study from 2017. This new study will help to:

  • Determine the mode (or modes) that would be implemented: light rail system/tram or BRT (bus rapid transit);
  • Refine the corridors taken: combined use of the Allumettières (with a variation via Plateau) and Aylmer/Taché axes is necessary to provide efficient service in the city's west end;
  • Define the optimal alignment with the Rapibus from Gatineau's east end and Ottawa's light rail system;
  • Define the specific locations of the different stations;
  • Identify the preferred interprovincial bridge.

This study is being financed by contributions from the federal government (50%) and provincial government (40%) under the financial assistance program of the Public Transit Infrastructure Fund (PTIF).

Major phases of the study

Phase 1 : Needs and constraints

Objective: Update the data and refine the needs and constraints described previously in past studies.
Deadline: Winter 2019.

Phase 2: Analysis of solutions

Objective: Identify the solutions that will address the needs and constraints identified in Phase 1, and analyse them in detail.
Deadline: Spring 2019.

Phase 3: Comparative assessment of solutions

Objective: Assess the performance of each chosen solution in terms of the needs and constraints identified in Phase 1, and identify the most effective solution.
Deadline: ONGOING

Update: The study confirms the need for a tram

Phase 4: Refinement of the chosen solution

Objective: Refine the technical solution recommended by the study. Identify a phased implementation and a completion schedule.

The consultation process in general: Advisory committes and public consultations

Consulting the public and stakeholders is a key element of this study.This process was achieved by the creation of the Advisory commitees and the helding of public consultations.

Creation of the Advisory commitees

The STO created advisory committees in fall 2018 whose members are organizations that were identified as important partners:

  • Associations
    • Organizations representing residents in the sectors concerned.
    • Organizations representing people with functional limitations.
  • Business and institutional communities
  • Mobility / urban planning / environmental organizations

The advisory committees met several times during the different phases of the study.


Public consultations

Consultation process during the phase 1 - Needs and constraints:

Consultation on the issues with members of the advisory commitees

30 organizations participated to the consultation on the issues, expectations and concerns related to the study and the future implementation of a structuring public transit system in Gatineau's west end. Several observations emerged from their responses and comments.

All 30 respondents support the project. The main reasons are:

  • Environment – sustainable mobility
  • Need for an efficient system
  • Demographic growth
  • raffic congestion

The main expectations of this structuring system are:

  • An efficient structuring system
  • Improved safety for everyone
  • Transportation to all trip generators
  • Take the environmental impact into account

The expectations of the STO regarding completion of the study and the consultation process are:

  • Consult the public
  • Validate the solutions with the public

See the Summary Report  (In French only)

Consultation process during the phase 2 - Analysis of solutions

Workshop on the solutions with the members of the advisory commitees

21 organizations participated to the workshop with the objective of identifying paticipant issues, preoccupations and suggestions in regard of the 3 principal components of each studied solutions:

  • « Aylmer-Alexandre-Taché »
  • « Plateau-Allumettières »
  • « Downtown links »

See the report (available in french)

Consultation process during the phase 3 - Comparative assessment of solutions

Consultation destined to the general public

In June 2019, the STO launched a public consultation process to give the public a chance to comment on the five scenarios currently under study for the structuring link in the west.

A workshop open to the general public was organized to encourage a discussion about the conditions of success of the structuring link, and to further develop views about the scenarios. In addition, 11 organizations submitted briefs to the STO.

The results of these consultations are extremely valuable to the project because they enabled the partners to determine the respondents' main requirements and constraints. The information obtained through them is being taken into account in stages 3 and 4 of the study (details about the routes and factors to be used for comparing the scenarios under study), as well as in future design stages.

See the public consultation results

The consultation process during the phase 4 - Refinement of the chosen solution

In the first quarter of 2020, sectoral meetings will be held with residents and businesses affected by the structuring link in the west. The information compiled during those meetings will be taken into account in stage 4, where the chosen solution will be fine tuned.

The consultative committees will be reconvened to organize a workshop on the chosen solution.

Next steps

  • the final study report will be tabled in 2020; and
  • there will be several additional steps, including getting funding, developing plans and specifications, and the actual construction. The new system is expected to be ready in 7 to 10 years.

Until then, in order to meet the increased traffic in the west as in the east, the STO will continue to invest heavily and to implement the most efficient ways of improving its system's performance and reliability. By the fall of 2019, it should be noted that the STO has injected $4 M into its offer of service, which has led to 24,400 additional hours and 524,500 additional kilometres for customers. Many of those changes benefited the western part of Gatineau.

Partners involved

Given the geographic layout and the inter-provincial nature of the project, the study is being conducted in collaboration with the STO's partners: Ville de Gatineau, Quebec's ministère des Transports, the National Capital Commission, the City of Ottawa and OC Transpo.

Additional informations

For any questions or comments, please e-mail us at:


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