OC Transpo Fare Payments Valid on the STO
If you are a Quebec resident, you must use the Société de transport de l'Outaouais (STO) tickets or passes to use our services.
If you are an Ontario resident you can use certain OC Transpo passes on the STO system under the following conditions:
OC Transpo fare payments accepted by the STO
- OC Transpo monthly pass (paper pass and on PRESTO card)
- OC Transpo transfer
- OC Transpo U-PASS
- OC Transpo DayPass
- O-Train tickets
- OC Transpo Attendant Card. The attendant can travel for free on the STO's system.
IMPORTANT : If you board the bus before 9 a.m., you must get an STO – OC Transpo Rider smart card, please see the section below on how to use this smart card.
PRESTO Cards users
How to use your PRESTO on an STO bus
When you pay your fare with a pass or as you go with the PRESTO card, you must:
1.Tap your PRESTO on the reader.
- Wait for the green light showing that your card has been validated.
2.Show the back of your PRESTO card to the driver.
3.If you get a yellow light:
Fare payment is required or show your STO – OC Transpo Rider smart card.You must pay your fare using another payment method if you do not have the STO – OC Transpo Rider smart card that allows you to travel on our system occasionally when you are boarding an STO bus before 9 a.m. at any locations other than the:
- Perimeter of the downtown areas of the Hull sector and Ottawa;
- Rivermead terminus;
- Local platforms at De la Gappe, De la Cité and Labrosse stations.
The STO – OC Transpo Rider smart card is not required after 9 a.m.
4.If you get a red light:
Fare payment is required
You must pay your fare using another payment method. In this case, ask the driver for a transfer (your proof of payment in case an inspector asks to see it). If you think the red light could be due to a technical problem, please go to one of our service points.
If you are paying as you go with your PRESTO card (e-wallet), it is not possible to start your trip on an STO bus. However, you can use the PRESTO to transfer to an STO bus from an OC Transpo bus during the validity period of the transfer.
An STO inspector can ask you to validate your card on a portable reader at any time.
OC Transpo fare payments not accepted by the STO
- OC Transpo bus ticket
- Sharing a Presto card (multiple users boarding at the same time)
- OC Transpo Family DayPass
- OC Transpo visitor card
- CNIB card and Ontario Cuide Dog Access card for people with a visual impairment. These riders must pay the applicable STO fare.
STO – OC Transpo Rider smart card
Where to get the STO – OC Transpo Rider smart card
Go to one of the 3 STO service points or the issuing centre with a proof of residency in Ontario in the OC Transpo service area (rental agreement, tax bill, invoice, etc.).
For U-Pass holders, the address of residence must be in the OC Transpo service area in Ontario.
The STO – OC Transpo Rider smart card must be renewed every year.
You can get the STO – OC Transpo Rider smart card for $8 (tax exempt).
How to use the STO – OC Transpo Rider smart card
1-Tap your STO - OC Transpo Rider card on the reader.
2- Then show the driver the photo side of your STO – OC Transpo Rider card, along with your valid OC Transpo pass.
The STO – OC Transpo Rider smart card must always be accompanied with a valid OC Transpo pass.
Improper use of OC Transpo passes on the STO system
To avoid fraudulent and improper use of OC Transpo passes accepted on the STO system, proof of residency in Ontario in the OC Transpo service area may be requested at any time. Improper use of these transit passes can result in payment of the applicable STO fare being required.