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Basic Fares

The Société de transport de l’Outaouais (STO) offers a range of fares to match how the services are used and rider status. Student, senior, child or adult… whether you take the bus often or just once in a while, there is a fare that suits your needs.

Because paratransit vehicles are not equipped with readers, it is not possible to use the e-wallet on the Multi card. Consequently, the cash fare for paratransit is the same as the fare paid using the e-wallet on the STO’s regular system.

See the menu on the left to learn more about the fare discounts for certain rider categories.

Frequent travel

Fares on a card

If you plan to travel frequently on the STO system, get the Multi card to take advantage of the passes that can be loaded on it.

Fare payment

Fare

Where to get it

FIDÉLITÉ Program
Annual pass

12 pre-authorized monthly payments

 $85.50

Service points

Monthly pass

$95.00

Service points

Recharging sites

ECHO

Must be eligible and have applied for this

$64.00

Service points

Recharging sites

Passes are not refundable after their start date.

Occasional travel

Other fares and payment methods

If you only use the paratransit service occasionally, the options below are the best ways to pay your fare when boarding the vehicle.

Fare payment

Fare

Where to get it

Ticket
Single ticket

$3.75

 

Service points

 

Recharging sites and ticket retail outlets

Passe-temps
Day pass

$8.50

 

Service points

Some recharging sites and ticket retail outlets

Cash

$3.40*

Cash
ECHO

Must be eligible and have applied for this

$2,60

If you plan to take the bus more frequently, passes are a more advantageous option. 

Cash

The cash fare is the best option for occasional trips.

The exact fare is required, because bus drivers cannot give change. Also, they cannot issue receipts or accept tips. Pennies are not accepted.

Multi

The Multi is a smart card that:

  • Personalized and not transferable because your name, rider category and photo appear on it. You are therefore the only person who can use your card;
  • Loaded with one or more STO passes giving you access to the paratransit service.

Conditions for obtaining a Multi

You can get your Multi card exclusively at one of the 3 service points or at the issuing centre for $8 (non-taxable). Only residents of Quebec are eligible for the card.

To obtain a card, an ID card with photo is required, such as a health insurance card or driver's licence.

Recharging the card

Once the Multi card has been issued, it can be recharged at any time at one of the 4 service points, the issuing centre, one of the recharging sites or on line in My Profile.

Lost, damaged, stolen or defective card

  • If your card is lost, damaged or stolen, go to one of the 4 service points to get a new Multi card and its contents for a fee of $10 (non-taxable). If your card had no cash value, a fee of $8 (non-taxable) is payable.
  • If your Multi card is defective, it will be replaced at no charge.

FIDÉLITÉ Program

Save 10% on the price of a monthly pass with the FIDÉLITÉ Program. This annual pass purchased by pre-authorized monthly debit payments is practical because it allows you to travel without worrying about renewing your pass.

Click here to discover the advantages of the FIDÉLITÉ Program and to enrol!

Monthly pass

Unlimited travel for the entire month!

The monthly pass is loaded on the Multi. It gives you unlimited travel for the entire month (from the first to the last day of the month). It is ideal if you use the paratransit service several times a month. 

You wish to get a monthly pass for the first time?

Check the conditions for obtaining a Multi before you go to one of the 3 service points or the issuing centre to get a Multi on which your pass will be loaded.  

You already have a Multi?

You can recharge the card at any time at one of the 3 service points, the issuing centre, one of the recharging sites or on line in My Profile. You can even recharge your pass for several months. Avoid the line-ups and recharge your card before the end of the month.

Passes are not refundable after their start date.

Ticket

The bus ticket allows you to take occasional or last-minute trips. It has no expiry date and is transferable.

The ticket is accepted without a supplement.

Tickets are sold in booklets of 6 tickets. To accommodate their customers, some retail outlets have taken the initiative to sell single bus tickets. However, this type of service cannot be expected from all authorized ticket outlets.

Passe-temps

Enjoy unlimited travel for an entire day with the Passe-temps day pass.

Just scratch the day and month of use. The Passe-temps is ideal for tourists, conference delegates or even just for shopping at different places!

The Passe-temps is accepted without a supplement.

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2012 Société de transport de l'Outaouais. All rights reserved. The information and data on this site may not be used for business purposes or financial gain without authorization from the STO.