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New Services and System Changes

As of August 26, STO riders will see several modifications in the system. In total, these improvements will result in 24,400 new hours of service and 524,500 additional kilometres, all thanks to a $4 M investment.

Read the news release (in French only)

Riders consulted about their travel habits

In order to better understand their specific travel issues and adapt the service to their reality, over the past few months, the STO has been consulting residents in Gatineau's Limbour and Touraine districts. These consultations, done through surveys and focus groups, led to a thorough revision of the service based on the comments received. 

In addition, after consulting the Customer Relations Technical Committee and the members of the STO Rider Panel, the STO revised the local services in the off-peak periods in the Aylmer sector.

Aylmer sector

A local service redesigned

  • Simplified: route 52, which has been modified, will go in both directions between the Allumettières and the Rivermead park-and-rides.
  • Route modification to serve the new developments along Front and the Seigneurie neighbourhood. 
  • Ability to transfer at Galeries Aylmer or at the Rivermead park-and-ride.
  • Extension of route 800 to the Allumettières park-and-ride through the Cèdres neighbourhood for a direct link between the Gatineau and Hull sectors and Vieux-Aylmer .
  • Improved frequency evenings and Sundays for routes 55 and 59.

Regular service

Route 34 – modified itinerary and improved schedule

In off-peak periods, one route 34 trip per hour will be extended to the Allumettières park-and-ride via chemin Vanier and Allumettières boulevard to create a new direct link between the northern part of the Aylmer sector and Plateau.

Consult the modified itinerary for route 34.

Route 51 - discontinued

Due to low ridership and the proximity of routes 52, 55, 59 and 800, route 51 will be discontinued.

Route 52 – modified itinerary
Route 53 – converted to route 52

There will be no more loops. The itinerary of route 52 will be modified to link the Allumettières and Rivermead park-and-rides. The itinerary will include Front in Jardins-Lavigne and Samuel-Edey, Caveau, Vallon and Colline in the Seigneurie neighbourhood. Given that route 52 will go in both directions, route 53 will be discontinued.

Riders accustomed to taking route 52 or 53 on Wilfrid-Lavigne will be able to take route 55.

Routes 55, 59 and 800 will be accessible on chemin Aylmer and rue Principale, between Galeries Aylmer and chemin Vanier.

Route 800 will serve the Cèdres neighbourhood in the off-peak periods.

Consult the modified itinerary for route 52.

Route 55 – modified itinerary and improved schedule

The route 55 itinerary will be modified to maximize coverage of the territory. From the Allumettières park-and-ride, route 55 will take boulevard des Allumettières and turn right onto Front before resuming its normal itinerary on Cormier, Bagot and Broad.

It will run every 10 minutes, more frequently in peak periods, replacing routes 44 and 46.

In addition, route 55 will run every 30 minutes at all times in the off-peak periods, including evenings and Sundays.

Consult the modified itinerary for route 55.

Route 59 – improved schedule

Route 59 will run every 30 minutes at all times in the off-peak periods, including evenings and Sundays.

Route 800 – modified itinerary

This route, which runs along the Rapibus corridor to the Galeries Aylmer, will be extended to the Allumettières park-and-ride in the off-peak periods, providing a tourist route through the heart of Aylmer by linking Vieux-Aylmer, the marina and parc des Cèdres.

The service will be extended until 10 p.m. on weekdays and 11 p.m. on weekends.

Consult the modified itinerary for route 800.

Peak period service

Route 40 – modified itinerary and enhanced schedule

The itinerary will be modified, like that for route 52, to run along Front between Allumettières and Klock instead of Verger. This itinerary will extend the service to the new neighbourhoods.

In addition, 2 trips will be added during PM peak periods.

Consult the modified itinerary for route 40.

Routes 44 and 46 –  converted into route 55

These two routes will be discontinued, and the trips will be converted into route 55, whose itinerary has been modified.

Riders who currently use the stops on Bourgeau and Chartier will be able to use the ones at Front / de la Terrasses Eardley and Cormier/Chartier, where the buses will run every 10 minutes or more frequently.

Route 50 – modified itinerary

Route 50 will be modified to take Allumettières and Front, just like route 55.

Riders who use the stops on Eardley will be able to take route 59 and transfer to route 50 at Galeries Aylmer.

Riders who use the stops on Bourgeau and Chartier will be able to use the Front / de la Terrasses Eardley and Cormier/Chartier stops.

Consult the modified itinerary for route 50.

Route 58 – improved schedule

In order to meet the request by Aylmer residents that they be able to transfer at the Tunney's Pasture station to the O-Train Confederation Line once it becomes operational, the service on route 58 will be considerably enhanced. Four AM peak period and five PM peak period trips will be added, for a total of 12 and 13 trips, respectively, running every 15 minutes during peak periods, that is to say 6 to 8:45 a.m. and 3 to 6 p.m.

Route 59 – improved schedule

Two trips will be added from the Hippodrome stop during the AM peak periods, and two from the Quebec side during the PM peak periods.

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Plateau District

Regular service

Route 34 – modified itinerary and improved schedule

In off-peak periods, one route 34 trip per hour will be extended to the Allumettières park-and-ride via chemin Vanier and Allumettières boulevard to create a new direct link between the northern part of the Aylmer sector and Plateau.

Consult the modified itinerary for route 34.

Peak period service

Route 22 – enhanced schedule

Two trips will be added during the AM peak period.

Route 23 – enhanced schedule

Two trips will be added during the AM peak periods. One short trip will be added during the PM peak period from the Quebec side.

Route 24 – enhanced schedule

Three trips will be added during the AM peak period (including a short trip from Plateau/Europe) and two short trips during the PM peak period from the Quebec side.

Route 29 – enhanced schedule

Four trips will be converted into route 34 trips during the PM peak period in order to establish a direct link between Manoir des Trembles and Plateau.

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Hull sector

Peak period service

Route 11 – enhanced schedule

Two trips will be added at the start and at the end of the AM peak period.

Route 20 – enhanced schedule

The schedules will be adjusted to offer more regular intervals during the PM peak period.

Route 32 – converted into route 31

Due to the slow traffic and low ridership along Saint-Joseph, Casino and Carrière, route 32 will be discontinued, and the trips will be converted into route 31.

Riders can use routes 20 and 400 to get to boulevard de la Carrière.

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Rapibus corridor

Regular service

Route 400 – enhanced schedule

One trip will be added at around 1 p.m. and another at around 6 p.m.

Route 800 – modified itinerary

The route will be extended to the Allumettières park-and-ride in the off-peak period, linking Vieux-Aylmer, the marina and parc des Cèdres with the Gatineau and Hull sectors.

The service will be extended until 10 p.m. on weekdays and until 11 p.m. on weekends.

Consult the modified itinerary for route 800.

Peak period service

Route 68 – enhanced schedule

Four trips will be added in the opposite direction during peak periods, two in the morning at 8:10 and 8:40 departing from Cégep Gabrielle-Roy in the boulevard des Affaires direction, and two in the afternoon at 2:36 and 3:06 departing from boulevard des Affaires in the Cégep direction.

Route 100 – enhanced schedule

One trip will be added during the AM peak period and one in the PM peak period.

Route 200 – enhanced schedule

Two regular trips will be added during the AM peak period and one short trip from the La Gappe station. One trip will be added during the PM peak period.

In addition, two trips will be added at the beginning and at the end of the PM peak period to facilitate the transition between the peak and off-peak period service.

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Gatineau sector

Summary of modifications

Service to the Limbour and Touraine districts was reviewed in consultation with the local residents, and adjusted accordingly as follows:

  • reation of a link between the La Gappe and Les Promenades stations, with a modification to route 66, offering trips every 15 minutes during peak periods and every 60 minutes during off-peak periods, in both directions.
  • Creation of a direct link to the campus Gabrielle-Roy du Cégep de l'Outaouais through the extension of route 64.
  • Enhanced frequency for route 65, running every 20 minutes during peak periods and every 30 minutes the rest of the time.
  • Enhanced service for Escarpement Limbour through route 69, running every 20 minutes during peak periods and every hour during off-peak periods, on weekdays and weekends.

Regular service

Route 33 – modified itinerary

Due to low ridership in the Gatineau sector, the portion of the route between the Freeman terminus and the Cité station will be discontinued. In exchange, routes 64, 65 and 68, which offer a more direct route to the Cégep and access to Hôpital de Gatineau will be enhanced.

For riders who were taking route 33 in the Gatineau sector, there are a few alternatives:

  • Cégep Félix-Leclerc and la Cité area: served by routes using the Rapibus corridor, namely route 68 from the Hull sector.
  • Cégep Gabrielle-Roy: served by routes 64 and 68.
  • Hôpital de Gatineau: served by route 65 from the La Gappe or La Cité stations.
  • Gréber / La Vérendrye or Saint-René Ouest areas: served by route 62 from the La Gappe station.

Consult the modified itinerary for route 33.

Route 64 – modified itinerary

All trips are extended to Cégep Gabrielle-Roy. Frequency will be reduced to every 30 minutes in the La Gappe station direction during AM peak periods, and in the Cégep direction during PM peak periods with the addition of route 66 which essentially has the same itinerary and runs every 15 minutes.

Consult the modified itinerary for route 64.

Route 65 – enhanced schedule

This route will run every 20 minutes during peak periods (instead of every 30 minutes as it does now) and every 30 minutes the rest of the time instead of every 60 minutes as it does now evenings and weekends) in order to compensate for the modification to route 33 and for discontinuing route 60.

Route 66 – modified itinerary and enhanced schedule

The itinerary of route 66 has been completely modified to link the La Gappe and Les Promenades stations. It will run in both directions at all times, every 15 minutes during peak periods and every 60 minutes during off-peak periods.

Residents at mid-route will be able to take the bus in either direction (La Gappe station or Les Promenades station).

Residents of the Limbour neighbourhood will be able to take route 69.

Consult the modified itinerary for route 66.

Route 69 – enhanced schedule

The frequency of route 69 will increase to 20 minutes in peak periods, and hourly at all times, weekdays as well as weekends.

Route 75 – enhanced schedule

One trip will be added in the evening in each direction.

Route 78 – modified itinerary and enhanced schedule

With the opening of the Lorrain park-and-ride scheduled for the fall: the route will serve the Lorrain park-and-ride at all times. Short trips will be added between the Lorrain and Labrosse park-and-rides: 6 in the morning, and 1 in the afternoon.

Consult the modified itinerary for route 78.

Route 79 – modified itinerary and enhanced schedule

With the opening of the Lorrain park-and-ride scheduled for the fall: the route will serve the Lorrain park-and-ride at all times.

Consult the modified itinerary for route 79.

Peak period service

Routes 60 and 61 –  replaced by route 66

Routes 60 and 61 will be discontinued and replaced by route 66 which will now run in both peak and off-peak periods. Route 69 will serve the Rapides neighbourhood, while the increased frequency of route 65 will compensate for the discontinuation of route 60 on Pierre-Lafontaine and Sillery.

Route 85 – enhanced schedule

Two regular trips will be added in the AM peak period. As well, a short trip will be added at the Gréber/Orléans departure in the AM peak period, as well as two shorts trips from Place d'Accueil in the PM peak period.

Route 87 – enhanced schedule

A short trip will be added from Les Promenades Gatineau in the AM peak period, and two from Place d'Accueil in the PM peak period.

Route 88 – modified itinerary

Route 88 will start and end its run at the Lorrain park-and-ride.

Consult the modified itinerary for route 88.

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Downtown Ottawa

Given that there is still no word on when the O-Train will be operational, the STO has decided to wait before making any modifications to its downtown Ottawa service. Once the O-Train is up and running, there will be extensive construction work on Albert and Slater. As a result, any modifications to the STO's downtown Ottawa services will not be brought in this fall, only later, depending on the progress of the work on Albert and Slater. STO buses will continue to serve all of the current stops on Wellington in downtown Ottawa. Riders will be notified of modifications in due course.

Consult Changes to service to downtown Ottawa for details.


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