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Service Points

At the Société de transport de l'Outaouais (STO) service points, you can:

  • Get your Multi pass (arrive at least 30 minutes before closing);
  • Purchase, load or recharge your pass and E-Wallet on your Multi card;
  • Reactivate a lost, stolen or defective Multi pass (A $10 fee applies to replace the card and its contents. If your card had no cash value, the fee is $8);
  • Buy bus tickets or the Passe-temps pass;
  • Buy gift cards;
  • Get information about our services, fares and promotions.
  • Purchase, load or recharge a Transcollines pass and replacement of the Transcollines smart card (STO and De la Cité station only).

Payment methods

Only cash or debit payments are accepted.

Sectors

Aylmer sector

Galeries Aylmer 
181 Principale Street
Gatineau (Quebec) J9H 6A6
Canada

Business hours

Friday

2:30 p.m. to 9 p.m.

Saturday

10:30 a.m. to 5 p.m.

Also opened last day of each month.

Gatineau sector

De la Cité Station
459 de la Cité Boulevard
Gatineau (Québec) J8Z 1T4
Canada

 

 

Business hours (Subject to change)

Monday to Wednesday

7:30 a.m. to 6 p.m.

Thursday
and Friday

7:30 to 8 p.m.

Saturday
and Sunday*

10 a.m. to 5:30 p.m.

*Closed Sunday between noon to 1 p.m.

Hull sector

STO
111 Jean-Proulx Street
Gatineau (Québec) J8Z 1T4
Canada

Business hours

Monday to Friday

8:30 a.m. to 5:30 p.m.

Saturday

10:30 a.m. to 5 p.m.

The Service Point can be accessed through the main door on the east side of the building.

Temporary Service Point - Village Place Cartier (Use the Nautilus Plus entrance)
425, St-Joseph boulevard
Gatineau (Quebec) J8Y 3Z8
Canada

Business hours

Monday to Wednesday

3 p.m. to 6 p.m.

Thursday and Friday

Noon to 6 p.m.

Saturday

11 a.m.to 5 p.m.

Sunday*

close

Recharging Sites and Ticket Retail Outlets

The STO also offers several other retail outlets where you can recharge your pass on your smart card or buy bus tickets and the Passe-Temps.

There is probably one near to your home! See the list of Recharging sites and ticket retail outlets.

©

2012 Société de transport de l'Outaouais. All rights reserved. The information and data on this site may not be used for business purposes or financial gain without authorization from the STO.