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Contact the Paratransit Service

By telephone

819 773-2222

For the Bell Relay Service, call
1 800 855-0511.

Business hours

Monday to Friday

6 a.m. to 9 p.m.

Saturday, Sunday and holidays

7:30 a.m. to
9 p.m.

Outside business hours, select one of the following options offered by the telephone answering system:

  • “1” if your scheduled transportation is by minibus;
  • “2” if your scheduled transportation is by taxi;
  • “3” if you wish to cancel your transportation for the next morning;
  • “4” if your transportation is 15 to 30 minutes late.

In person

STO Service Point
Paratransit Service
Société de transport de l'Outaouais
111 Jean-Proulx Street
Gatineau (Quebec) J8Z 1T4
Canada

Business hours

Monday to Friday

8:30 a.m. to 5:30 p.m.

Saturday

10:30 a.m. to 5 p.m.

The Service Point can be accessed through the main door on the east side of the building.

By mail

Customer Relations - Paratransit Service
Société de transport de l'Outaouais
111 Jean-Proulx Street
Gatineau (Quebec) J8Z 1T4
Canada

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2012 Société de transport de l'Outaouais. All rights reserved. The information and data on this site may not be used for business purposes or financial gain without authorization from the STO.