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| 1 |
Complete
the form on-line
Make sure you complete all the mandatory fields. All the
information is saved in a secure database that only the
STO can access.
|
| 2 |
Print
the form
Once you have completed the form, click "Validate
and Print" to print the form.
|
| 3 |
Send
the form
Send us the form with your cancelled sample cheque before
the 15th day of the month preceding the month in which
the pass is to start.
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• By
fax : |
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819 770-5987 |
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• In
person: |
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Any STO Customer Service Point |
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• By
Post : |
Finance
Department
Société de transport de l'Outaouais
111 Jean-Proulx
Gatineau (Québec) J8Z 1T4 |
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| 4 |
Pick
up the new Passe-Partout
Plus
You must then pick up your new Passe-Partout Plus
at the STO Customer Service Point that you selected on
your enrolment form. Your card will be ready to be picked
up anytime during regular business hours, on the last
week of the month.
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| 5 |
Pre-authorized
debit payments
The first debit is taken from your account on the 25th
day of the month, preceding the month in which the pass
is to start, or the next business day. All other monthly
debit payments are taken on the same day of the month
or the next business day.
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| 6 |
Pass
Renewal
Enrolment in the FIDÉLITÉ Program is annual
and is renewed automatically until you request to cancel
it. If you wish to cancel your pass, you must complete
the cancellation form available on line at least 10 days
before the next pre-authorized debit.
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