FIDÉLITÉ PROGRAM
ENROLMENT / RENEWAL FORM
Annual pass with pre-authorized debit (personal PAD)
Please ensure that all sections of the application have been completed.
 1. TYPE OF APPLICATION
ENROLMENT or RENEWAL (if you were already enrolled in the FIDÉLITÉ Program)
(Complete sections 2, 3, 4 and 5)
 2. MEMBER INFORMATION
Last Name :      First Name:     Gender :  
Year of birth:   
   My Passe-Partout Plus card no.:  
(YYYY)
or  No card
(6 digits under the photo)



RESIDENTIAL ADDRESS
Number :     Street :     Apt. No. :
City :   Postal Code :  E-mail :  
Home Telephone: ( ) -
Work Telephone: ( ) - Extension   
  3. TYPE OF PASS
 ADULT REGULAR      ADULT EXPRESS      ADULT INTERZONE      SENIOR (Proof of age required.)
A fare schedule is available at sto.ca.
Please indicate the desired start date of the pass :
Month (MM) Year (YYYY)
Please provide your FIDÉLITÉ Program Passe-Partout Plus pass number if you already have a pass: CF-
(6 digits under the photo)
Please indicate the Service Point where you wish to pick up the Passe-Partout Plus pass:

GALERIES AYLMER LES PROMENADES STO (ADMINISTRATION)
181, rue Principale
Aylmer Sector
1100, boul. Maloney Ouest
Gatineau Sector
111, rue Jean-Proulx
Hull Sector
Please allow 15 days for the application to be processed. After the 25th of the month, you can go to the Service Point selected to exchange your annual Passe-Partout Plus pass for the new Passe-Partout Plus pass requested.
 4. MEMBER STATEMENT
  • I certify the accuracy of the information provided on this enrolment / renewal form.
  • I have read the FIDÉLITÉ Program terms and conditions posted at sto.ca (general terms and conditions, renewal method, cancellation terms and conditions, pass type modification, change in financial institution, moving, miscellaneous, STO pass on the OC Transpo system) and I agree to comply with all of the provisions.
  • I authorize my financial institution to process a debit on my account for all amounts ordered by the Société de transport de l’Outaouais, for as long as my pass remains active.
  • Bank account debits will be taken on the 25th day of every month or the next business day, and each debit equals 90% of the full fare for a monthly pass of the same type.
  • I agree to waive the pre-notification requirements of the Canadian Payments Association of the amount(s) and due date(s) debited from my account and every time there is a change in the amount(s) or payment date(s) of those debits.
  • Enrolment in the FIDÉLITÉ Program is annual and the pass is renewed automatically unless a cancellation form, available on the STO’s Web site at sto.ca, is duly completed and submitted to the Finance Department at the STO at least 10 business days before the next scheduled debit date. For more information on my rights to cancel a PAD (pre-authorized debit) Agreement, I can contact my financial institution or visit www.cdnpay.ca.
  • I have certain rights of recourse if a debit is not in accordance with this agreement. For example, I have the right to receive a reimbursement for any PAD that is not authorized or is not compatible with this PAD Agreement. For more information on my rights of recourse, I can contact my financial institution or visit www.cdnpay.ca.
I have read and agree to the terms and conditions mentioned above.
 5. MEMBER AUTHORIZATION
I am including a sample cheque marked VOID for the account to be debited.
 
Member Signature
Account Holder Signature (if different)

 Date (YY/MM/DD)

To have the enrolment or renewal request processed, please send this duly completed and signed form, with a sample cheque marked VOID, by mail to 111 Jean-Proulx, Finance Department, Gatineau, Quebec, J8Z 1T4, by fax to 819 770-5987, by e-mail to fidelite@sto.ca. or dropped off at one of the STO Service Points (Galeries Aylmer, Les Promenades or STO administration office). Please print the form on legal size paper.
For more information, visit sto.ca, write to fidelite@sto.ca or call 819 770-3242.