The STO cares about the comfort of its passengers. However, it is important for all passengers to make an effort in order to benefit from cleanliness, calm and order, and safety on the bus.

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For CALM and ORDER...

Lower the volume of headsets and avoid cell phone conversations on the bus... it’s a question of respect!

For the SAFETY of other passengers...

Carry a backpack by its handle and place it at your feet to reduce the space you take up and avoid injuring other people.

Small pets must travel in cages!

Give your seat to elderly passengers, people with reduced mobility or pregnant women... it’s a question of being polite!

It is important to use the bus stops determined by the STO... it’s a question of safety! After 9:00 pm, the courtesy stop is specifically for passengers who are alone and, for safety or mobility reasons, wish to get off closer to their destination or at a spot that has better lighting than their usual stop. Simply inform the bus driver, who will then be able to stop the vehicle at the safest location between two bus stops.

For the SAFETY of your child and other passengers... Fold strollers before boarding the bus and carry your child in your arms, as set out in the by-law prescribing the conduct of persons on STO vehicles. Use an umbrella stroller that is easy to fold, and put the stroller in the designated stowage area on the bus.

Cleanliness around the stops, in the shelters and on the bus is important… all passengers should do their share by putting garbage in the cans provided for this purpose!

Individuals who write graffiti on or damage STO property (bus shelters, buses, information displays, etc.) are liable to criminal charges. Advise the driver discreetly or call Crime Stoppers at 1-800-267-8477.