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Good hygiene abord the bus

A few simple actions help to protect everyone. During flu season, good respiratory hygiene should be followed whenever you are in public, including the bus. It's a question of respect and courtesy. An awareness campaign will be posted in all STO buses shortly.

Where to get information

STO invites you to visit the following sites for more extensive information about type A influenza (H1N1):

You can also obtain more information by calling:
  • Public Health Agency of Canada: toll-free number 1-800-454-8302
  • Services Québec: 1 877 644-4545
  • Info-Santé 8-1-1

Frequently asked questions





Is the STO ready for a pandemic?

The STO has been taking proactive steps for several weeks now, forming an internal committee that has already come up with a response plan aimed at prevention, awareness and response in case of a pandemic (business continuity plan).

The STO is in contact with the Direction de la santé publique de l’Outaouais (Outaouais public health branch) and Public Safety, and is monitoring the situation regularly through the Pandémie Québec site.

Regardless of the prospect of a possible pandemic, every year the STO conducts an anti-flu vaccination campaign and issues communications to its staff about the proper hygiene habits to adopt.




If there is a pandemic, will the STO continue to provide public transit services?

The STO has developed a business continuity plan in case of a pandemic. The STO's objective is to maintain quality service for the Outaouais population.

The STO would like to reassure the clientele that everything will be done to maintain adequate public transit based on the context and availability of its employees for as long as is permitted by the public health authorities.




How frequently are the buses cleaned?

As a general rule, the STO cleans the inside of its buses once a week, and all STO buses go through the bus wash once a day. It is up to individuals to protect themselves during flu season.



Will an alcohol-based antiseptic such as Purell be available on buses for passengers?

It is up to individuals to protect themselves during flu season. The best protection in this case is still personal protection. The STO suggests that the passengers carry antiseptic personal hygiene products with them that they can use wherever they go.


Is wearing a surgical mask recommended?

Canadian government authorities currently do not recommend that people wear a mask to protect themselves from the H1N1 flu virus. The prevention measures recommended by health authorities are annual vaccinations, frequent hand washing and respiratory hygiene. To find out more, visit the government of Quebec Web site Pandémie Québec or the Health Canada Web site.

 

Vaccinations for paratransit riders

THE STO AND THE CSSS DE GATINEAU ARE MAKING IT EASIER FOR PARATRANSIT RIDERS TO GET VACCINATED

The Société de transport de l'Outaouais and the CSSS de Gatineau have set up a procedure to make it easier for paratransit riders to get vaccinated.

Read the Press Release (in French only).

Visit the Paratransit section

 

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