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Paratransit Technical
Committee |
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The purpose of the Paratransit Technical Committee at the Société
de transport de l'Outaouais (STO) is to oversee, develop and evaluate
guidelines for all activities related to the service offered for
the public.
The mandate of the Paratransit Technical Committee is to:
- Review and monitor the budget and general operation of the
paratransit service every quarter;
- Make relevant recommendations to the Board of Directors or
Operations;
- Provide an opinion on the objectives of the annual paratransit
plan;
- Participate in preparing and analysing paratransit satisfaction
studies;
- Participate in developing a communications plan for paratransit
patrons;
- Evaluate the impact of STO decisions on paratransit service;
- As needed, submit relevant recommendations on various aspects
of paratransit to the STO's Board of Directors for potential submission
to the Direction du transport terrestre des personnes (land transportation
for people) at the Quebec Ministry of Transport;
- Formulate relevant recommendations on all of the above and
submit them to Operations or the Board of Directors at the STO;
- Collaborate in service delivery and create a solid synergy
between members in order to promote dialogue and encourage the
greatest possible clientele involvement in finding solutions.
To illustrate, some of issues that the committee has worked on
or provided guidance for in recent years are:
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Accessibility
to regular public transit – being able to commute to work
on buses equipped with kneeling systems or ramps, or on low-floor
buses (2006) |
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Accessibility
of paratransit application and travel reservation forms on our
Web site (2006) |
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Service for residents
at St. Vincent Hospital in Ottawa (2005) |
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Changes to reservation
deadlines and hours (2005) |
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Street pattern
in Ottawa – reasons required for leaving this pattern |
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Transportation
for hemodialysis (2004) |
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Possibility of
transferring to Para Transpo (2004) |
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Writing/revision
of the User's Guide (2004 and 2007) |
The Paratransit Technical Committee must hold at least four meetings
per year. The minutes of Paratransit Technical Committee meetings
are submitted to the Board of Directors for information purposes.
Committee members:
Mr. André Sanche
Committee Chairman
Representative for Paratransit patrons on the STO Board of Directors
Mr. Patrice Martin
STO Chairman
City Councillor
Mr. Michel Brissette
STO General Manager
Mrs. Line Thiffeault
STO Assistant General Manager
Mrs. Nicole Champagne
STO Board Member
City Councillor
Mr. Claude Renaud
STO Operations Manager
Mr. Jean-Pierre Poirier
STO Paratransit Chief Officer
Mrs. Monique Beaudoin
Representative for the RAPHO
Mr. Robert Bégin
Representative for the Quebec Ministry of Transport - Outaouais
Mr. Jean-Philip Ruel
Representative for the Office des personnes handicapées
du Québec
Mr. Clément Cloutier
Representative for the Agence de la Santé et des
Services Sociaux de l'Outaouais - Physical impairment
Mr. Stéphane Rodier
Representative for the Agence de la Santé et des
Services Sociaux de l'Outaouais - Intellectual impairment
Mr. Jacques Goulet
Substitute Representative for the l’OPHQ
Mr. Denis Drouin
Representative for schools
Mr. Robert Saucier
Representative for Paratransit patrons
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